Tag Archives: organisational culture

The Performance Swear Box

If you’re ever talking about performance and you hear any of these phrases coming out of your mouth… “…compared to this time last year / last month / last week / the average / the target / the other department, team or … Continue reading

Posted in Systems thinking | Tagged , , , , , , , | 2 Comments

Finding the Source

As I go about my formal and informal research into the effects of target-driven performance management, I regularly have conversations with people at all levels of organisations. One thing I’ve found is that the people at the very top of … Continue reading

Posted in Systems thinking | Tagged , , , , , , , , , , , | 10 Comments

Barking Up The Wrong Tree

“The system must be held to account!” How often do you hear that in the wake of the latest scandal? Not that often. Usually, it’s “People must be held to account! / Who is responsible? / This must never happen … Continue reading

Posted in Systems thinking | Tagged , , , , , , , , , , , , | 12 Comments

Equally Wrong

Just a quick one this time folks. It’s another absolute gem of target-related nonsense, sent in to me by a sharp-eyed blog reader. The following table was spotted being proudly displayed on the wall of an establishment whose identity I have … Continue reading

Posted in Systems thinking | Tagged , , , , , , , | 3 Comments

No Cheese, Please!

Someone recently asked me, “Why don’t you write blog posts about positive things?” I was surprised at first (and probably a bit defensive) as I think my posts are positive – after all, I don’t just go about kidney-punching management … Continue reading

Posted in Systems thinking | Tagged , , , , , , , , , | 6 Comments

Cream or Ice Cream?

This blog post could quite easily have been called ‘Another Short Pub Tale’, or ‘A Short Pub Tale XXI- This Time It’s Personal’, or suchlike. Same pub, same(ish) subject matter; I was even drinking the same beer. This place is full of … Continue reading

Posted in Systems thinking | Tagged , , , , , , , , | 10 Comments