Tag Archives: measures

It’s Criminal

I’ve been meaning to get around to writing about the issue of using crime figures as an indicator of police performance for a while now. Aside from the risk of mis-recording crime due to target-driven performance management, I believe there … Continue reading

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Weak Excuses for Using Binary Comparisons

Due to the popularity of my last ‘poster’ blog, here’s another… You can download a pdf of the poster here: Weak excuses for using binary comparisons. Enjoy 😉

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Stick Child’s Guide to Systems Thinking

“What is systems thinking?” This is a question I’ve heard quite a lot recently. So, with the assistance of our little friend Stick Child (yes he’s back by popular demand!) let’s take a look at the subject in very straightforward … Continue reading

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Right Measures, Measured Right

…is a phrase I often use when talking about measuring stuff in performance systems. Although I deride arbitrary numerical targets at every turn, I genuinely believe it’s essential to measure things, as long as they are the right things. So, … Continue reading

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Finding the Source

As I go about my formal and informal research into the effects of target-driven performance management, I regularly have conversations with people at all levels of organisations. One thing I’ve found is that the people at the very top of … Continue reading

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Panic!

There’s… “Panic on the streets of London! Panic on the streets of Birmingham!” So says the song of the same title by UK band The Smiths, anyway. The true story that follows (yes, I’ve caved in to popular demand and … Continue reading

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Do Something Different

I recently came across this blog post by Bernard Rix, the Acting Chief Executive of the Confederation of Police and Crime Commissioners (CoPaCC). Bernard has been thematically analysing the draft Police and Crime Plans that Police and Crime Commissioners (PCCs) are … Continue reading

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Spot The Difference

Sometimes when I say this… …people hear this: Not being able to differentiate between targets, measures and priorities is a deadly obstacle to effective performance. Let me explain why… Targets First of all, if you’ve ever met me, heard me … Continue reading

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