Simon Guilfoyle
- @JSHKT20 @grahamwettone @CarolinejGoode @SirIanBlair @remmy_308 Indeed, and well documented too - Irene Curtis's Re… twitter.com/i/web/status/1… 2 days ago
- @SirIanBlair @JSHKT20 @grahamwettone @CarolinejGoode @remmy_308 I might have to fetch the #StickPeople out again so… twitter.com/i/web/status/1… 2 days ago
- @JSHKT20 @grahamwettone @CarolinejGoode @SirIanBlair @remmy_308 Someone once warned that arbitrary numerical target… twitter.com/i/web/status/1… 2 days ago
- @MPS_n_P That was the easy section! 😆 3 days ago
- https://t.co/s8FVIqOAZy 3 days ago
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Recent Posts
- Where Are The Stick People?
- The Professionals
- Chain Reaction
- Freeze Frame
- Short Circuit
- Maths Class
- Detox
- Comfort Blanket
- The Wrong Conversation
- Avoidable Harm
- A Tale of Two Kings
- Stick Child and The Fraggles
- Top of the Table
- It’s Criminal
- Find The Treasure
- The Real Thing
- Stick Child’s Kitchen Nightmares
- Method in the Madness?
- Leadership is Not Enough
- A Better Way
- Nonsense
- Face the Facts
- Three Different Things
- DO NOT USE!
- Why Binary Comparisons are Really Silly
- Weak Excuses for Using Binary Comparisons
- Get Help Now!
- Incontrovertible Evidence
- The Weather Man
- Stick Child’s Guessing Game
- Straight Lines
- Stick Child Tries to Buy Milk
- Stick Child’s Guide to Systems Thinking
- Stick Child’s School Project
- Stick Child and the Flat Tyre
- Understanding Targets (For the Under 10s)
- Why ‘Year-To-Date’ is Rubbish
- The Tunnel
- The Railway Children
- Angry Driver
- Take The Targets Test!
- How To Win Any Argument
- My Trip to America – A Systems Thinker’s Diary
- Right Measures, Measured Right
- ‘Tis Not The Season…
- Silos
- The People vs The System
- The Six Greatest Myths of All Time
- How To Spoil A Perfectly Good Car
- What’s Your Poison?
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Tag Archives: deming
Method in the Madness?
Deming was fond of saying, “By what method?” In other words, if you want to see performance improvements you need to have an actual method for achieving them. This means understanding the system and improving system conditions to help the workers … Continue reading
Posted in Systems thinking
Tagged demand, deming, performance management, performance measurement, police, Stick Child, systems thinking, targets
3 Comments
Leadership is Not Enough
Much is made of the importance of leadership, and I don’t disagree. However, what’s often overlooked is the importance of system conditions. Deming talked about this when he pointed out most troubles and possibilities for improvement come from the system. Think … Continue reading
Posted in Systems thinking
Tagged deming, management, performance management, Stick Child, systems thinking
6 Comments
Get Help Now!
After all the heavy news coverage of recent days about the adverse impact of numerical targets within policing (e.g. PASC findings and the Metropolitan Police Federation report), I thought I’d lighten the mood with a #StickChild poster for you to laugh … Continue reading
Stick Child and the Flat Tyre
Here’s the problem – you have a flat tyre! So, let’s look at a couple of options for resolving this issue… Option 1 One approach might be to inflate the tyre, then check the air pressure on a regular basis to … Continue reading
Posted in Systems thinking
Tagged command and control, deming, management, performance management, Stick Child, systems thinking, targets
3 Comments
Barking Up The Wrong Tree
“The system must be held to account!” How often do you hear that in the wake of the latest scandal? Not that often. Usually, it’s “People must be held to account! / Who is responsible? / This must never happen … Continue reading
Free Beer!
Right, hopefully the title will have drawn you in (I’ve fallen for it myself three times whilst writing this blog post). If you stay to the end you’ll see the reason for it anyway. Unfortunately this time I’m not going … Continue reading
Posted in Systems thinking
Tagged assumptions, deming, management, performance management, systems thinking
16 Comments
Spot The Difference
Sometimes when I say this… …people hear this: Not being able to differentiate between targets, measures and priorities is a deadly obstacle to effective performance. Let me explain why… Targets First of all, if you’ve ever met me, heard me … Continue reading
Posted in Systems thinking
Tagged assumptions, binary comparisons, control charts, data, deming, management, measures, performance management, police, priorities, purpose, systems, systems thinking, targets
31 Comments
Oh Deer
In the film ‘Stand by Me’ (which I saw again yesterday, for the first time in years), there’s a scene where a young lad out camping with his friends sees a deer early one morning. I won’t spoil the storyline, … Continue reading
Posted in Systems thinking
Tagged assumptions, deming, extrinsic, intrinsic, management, motivation, performance management, police, public service, systems, systems thinking, targets
5 Comments
Epic Fail
Yesterday, I saw this headline in a newspaper: “£136million spent by customers waiting to get through to HM Revenue and Customs”. The article bemoaned the amount of time that HMRC customers were left on hold (if they got through at … Continue reading
Posted in Systems thinking
Tagged assumptions, demand, deming, division of labour, failure demand, flow, management, systems, systems thinking, tax, variation, waste
5 Comments
Troubled Thinking
Well, the ridiculous examples of bad performance measurement keep flooding in. I’ve lost count of whether we should be on Episode 5 or 6 by this point, so I’ll just stick to new titles from now on. This time, I’m … Continue reading
Posted in Systems thinking
Tagged deming, education, gaming, health, incentives, management, outcomes, payment by results, PbR, performance management, society, systems, systems thinking, targets, unemployment
8 Comments
InspGuilfoyle 