Simon Guilfoyle
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Recent Posts
- Where Are The Stick People?
- The Professionals
- Chain Reaction
- Freeze Frame
- Short Circuit
- Maths Class
- Detox
- Comfort Blanket
- The Wrong Conversation
- Avoidable Harm
- A Tale of Two Kings
- Stick Child and The Fraggles
- Top of the Table
- It’s Criminal
- Find The Treasure
- The Real Thing
- Stick Child’s Kitchen Nightmares
- Method in the Madness?
- Leadership is Not Enough
- A Better Way
- Nonsense
- Face the Facts
- Three Different Things
- DO NOT USE!
- Why Binary Comparisons are Really Silly
- Weak Excuses for Using Binary Comparisons
- Get Help Now!
- Incontrovertible Evidence
- The Weather Man
- Stick Child’s Guessing Game
- Straight Lines
- Stick Child Tries to Buy Milk
- Stick Child’s Guide to Systems Thinking
- Stick Child’s School Project
- Stick Child and the Flat Tyre
- Understanding Targets (For the Under 10s)
- Why ‘Year-To-Date’ is Rubbish
- The Tunnel
- The Railway Children
- Angry Driver
- Take The Targets Test!
- How To Win Any Argument
- My Trip to America – A Systems Thinker’s Diary
- Right Measures, Measured Right
- ‘Tis Not The Season…
- Silos
- The People vs The System
- The Six Greatest Myths of All Time
- How To Spoil A Perfectly Good Car
- What’s Your Poison?
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Tag Archives: demand
Method in the Madness?
Deming was fond of saying, “By what method?” In other words, if you want to see performance improvements you need to have an actual method for achieving them. This means understanding the system and improving system conditions to help the workers … Continue reading
Posted in Systems thinking
Tagged demand, deming, performance management, performance measurement, police, Stick Child, systems thinking, targets
3 Comments
‘Tis Not The Season…
***Warning – if you are a small child do not read all the way to the end of this post*** Well it must be that festive time of year again as all things Christmassy are starting to appear everywhere around me. … Continue reading
Posted in Systems thinking
Tagged binary comparisons, demand, management, systems, systems thinking, targets, variety
7 Comments
Dial ‘F’ For Failure
The NHS recently launched its non-emergency 111 number. Staffed by ‘a team of fully trained advisers’, the scheme’s aim is to quickly and accurately identify the most appropriate medical response to the caller’s needs. What’s important to note is that … Continue reading
Posted in Systems thinking
Tagged blame, demand, division of labour, management, nhs, risk aversion, systems thinking, variety
5 Comments
Ministry of Silly Systems
Recently, I had cause to write to a Government department to ask a question. I knew my query was in good hands as soon as I received an automated reply advising me of their service level agreement for replying to … Continue reading
Posted in Systems thinking
Tagged demand, flow, purpose, systems thinking, targets, variety, waste
9 Comments
Pull The Other One
After a couple of forays into the worlds of wildlife and motorway driving, I return briefly to the subject of food and drink, largely because once you have been afflicted with seeing everyday situations from a systems perspective, the pub … Continue reading
Posted in Systems thinking
Tagged demand, efficiency gains, flow, nhs, police, pull, purpose, systems, systems thinking, variety
12 Comments
Epic Fail
Yesterday, I saw this headline in a newspaper: “£136million spent by customers waiting to get through to HM Revenue and Customs”. The article bemoaned the amount of time that HMRC customers were left on hold (if they got through at … Continue reading
Posted in Systems thinking
Tagged assumptions, demand, deming, division of labour, failure demand, flow, management, systems, systems thinking, tax, variation, waste
5 Comments
Great Expectations
Recently I had a minor prang in my beloved car. (I won’t go into detail for legal reasons, but I was neither texting, daydreaming about systems, nor changing dodgy 80s CDs in the CD player at the time it happened). … Continue reading
Posted in Systems thinking
Tagged demand, division of labour, flow, handovers, management, process improvement, systems thinking, variety, waste
9 Comments
No Cheese, Please!
Someone recently asked me, “Why don’t you write blog posts about positive things?” I was surprised at first (and probably a bit defensive) as I think my posts are positive – after all, I don’t just go about kidney-punching management … Continue reading
Posted in Systems thinking
Tagged decision making, demand, division of labour, management, organisational culture, purpose, systems thinking, teamwork, variation, waste
6 Comments
Water on the Brain
Here is a picture of a human brain. In fact it’s mine. I’ve been desperate to find an excuse to put it in a blog post ever since I obtained it and put pretty colours all over it. (Turner prize, … Continue reading
Posted in Systems thinking
Tagged automation, demand, flow, front end, systems, systems thinking, variety, waste
2 Comments
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