Simon Guilfoyle
- @JSHKT20 @grahamwettone @CarolinejGoode @SirIanBlair @remmy_308 Indeed, and well documented too - Irene Curtis's Re… twitter.com/i/web/status/1… 2 days ago
- @SirIanBlair @JSHKT20 @grahamwettone @CarolinejGoode @remmy_308 I might have to fetch the #StickPeople out again so… twitter.com/i/web/status/1… 2 days ago
- @JSHKT20 @grahamwettone @CarolinejGoode @SirIanBlair @remmy_308 Someone once warned that arbitrary numerical target… twitter.com/i/web/status/1… 2 days ago
- @MPS_n_P That was the easy section! 😆 3 days ago
- https://t.co/s8FVIqOAZy 3 days ago
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Recent Posts
- Where Are The Stick People?
- The Professionals
- Chain Reaction
- Freeze Frame
- Short Circuit
- Maths Class
- Detox
- Comfort Blanket
- The Wrong Conversation
- Avoidable Harm
- A Tale of Two Kings
- Stick Child and The Fraggles
- Top of the Table
- It’s Criminal
- Find The Treasure
- The Real Thing
- Stick Child’s Kitchen Nightmares
- Method in the Madness?
- Leadership is Not Enough
- A Better Way
- Nonsense
- Face the Facts
- Three Different Things
- DO NOT USE!
- Why Binary Comparisons are Really Silly
- Weak Excuses for Using Binary Comparisons
- Get Help Now!
- Incontrovertible Evidence
- The Weather Man
- Stick Child’s Guessing Game
- Straight Lines
- Stick Child Tries to Buy Milk
- Stick Child’s Guide to Systems Thinking
- Stick Child’s School Project
- Stick Child and the Flat Tyre
- Understanding Targets (For the Under 10s)
- Why ‘Year-To-Date’ is Rubbish
- The Tunnel
- The Railway Children
- Angry Driver
- Take The Targets Test!
- How To Win Any Argument
- My Trip to America – A Systems Thinker’s Diary
- Right Measures, Measured Right
- ‘Tis Not The Season…
- Silos
- The People vs The System
- The Six Greatest Myths of All Time
- How To Spoil A Perfectly Good Car
- What’s Your Poison?
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Tag Archives: assumptions
Stick Child’s Guessing Game
Stick Child and his friends sometimes play a game where they take turns to throw dice and everyone tries to guess the number that will come up. It’s an enjoyable game, but the stick children know it’s just a bit of … Continue reading
Posted in Systems thinking
Tagged assumptions, control charts, management, performance management, police, Stick Child, systems thinking, targets, variation
3 Comments
Angry Driver
Do you know anyone with this approach to performance management? Actually, it doesn’t work.
Posted in Systems thinking
Tagged assumptions, binary comparisons, management, systems thinking, variation
3 Comments
My Name is Bill King
‘Bilking’ (also known as ‘making off without payment’) was an offence under the Theft Act 1978. The most common forms include running off from a taxi without paying the fare, running off from a restaurant without paying for your dinner, … Continue reading
Posted in Systems thinking
Tagged assumptions, management, policy, risk management, systems thinking
2 Comments
Finding the Source
As I go about my formal and informal research into the effects of target-driven performance management, I regularly have conversations with people at all levels of organisations. One thing I’ve found is that the people at the very top of … Continue reading
Panic!
There’s… “Panic on the streets of London! Panic on the streets of Birmingham!” So says the song of the same title by UK band The Smiths, anyway. The true story that follows (yes, I’ve caved in to popular demand and … Continue reading
Barking Up The Wrong Tree
“The system must be held to account!” How often do you hear that in the wake of the latest scandal? Not that often. Usually, it’s “People must be held to account! / Who is responsible? / This must never happen … Continue reading
Free Beer!
Right, hopefully the title will have drawn you in (I’ve fallen for it myself three times whilst writing this blog post). If you stay to the end you’ll see the reason for it anyway. Unfortunately this time I’m not going … Continue reading
Posted in Systems thinking
Tagged assumptions, deming, management, performance management, systems thinking
16 Comments
Spot The Difference
Sometimes when I say this… …people hear this: Not being able to differentiate between targets, measures and priorities is a deadly obstacle to effective performance. Let me explain why… Targets First of all, if you’ve ever met me, heard me … Continue reading
Posted in Systems thinking
Tagged assumptions, binary comparisons, control charts, data, deming, management, measures, performance management, police, priorities, purpose, systems, systems thinking, targets
31 Comments
Oh Deer
In the film ‘Stand by Me’ (which I saw again yesterday, for the first time in years), there’s a scene where a young lad out camping with his friends sees a deer early one morning. I won’t spoil the storyline, … Continue reading
Posted in Systems thinking
Tagged assumptions, deming, extrinsic, intrinsic, management, motivation, performance management, police, public service, systems, systems thinking, targets
5 Comments
Epic Fail
Yesterday, I saw this headline in a newspaper: “£136million spent by customers waiting to get through to HM Revenue and Customs”. The article bemoaned the amount of time that HMRC customers were left on hold (if they got through at … Continue reading
Posted in Systems thinking
Tagged assumptions, demand, deming, division of labour, failure demand, flow, management, systems, systems thinking, tax, variation, waste
5 Comments