- @BluelightInfo Cool. Hope you're enjoying it... 3 hours ago
- RT @BluelightInfo: Reading Ch 6 @SimonJGuilfoyle Intelligent Policing - always wondered about single target to reduce crime .... http://t… 3 hours ago
- @redflag3rd @Peter_Kirkham @spamfordpolice I am doing something about it. 3 hours ago
- @rachel1910 You can't answer that with the same comment! Not fair! 16 hours ago
- @rachel1910 Do ya? Why? 16 hours ago
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Tag Archives: targets
As I go about my formal and informal research into the effects of target-driven performance management, I regularly have conversations with people at all levels of organisations. One thing I’ve found is that the people at the very top of … Continue reading
Recently, I had cause to write to a Government department to ask a question. I knew my query was in good hands as soon as I received an automated reply advising me of their service level agreement for replying to … Continue reading
Being as I know you love my artwork, I thought I’d treat you to this pictorial representation of a particularly nasty little cycle that is behind a lot of serious organisational failures. Look at the sort of stuff that starts … Continue reading
Remember the classic TV game show ‘Play Your Cards Right’? (Showing my age now). If not, then the basic premise was to predict whether each card in a row was higher or lower than the previous one. If the contestant … Continue reading
I recently came across this blog post by Bernard Rix, the Acting Chief Executive of the Confederation of Police and Crime Commissioners (CoPaCC). Bernard has been thematically analysing the draft Police and Crime Plans that Police and Crime Commissioners (PCCs) are … Continue reading
Remember the heady days of last year’s ‘Bad Performance Measurement On Tour’ blog posts, where objects of ridicule such as targets for dog poo collection were cruelly exposed and roundly mocked for your delectation? Well, that series sparked a call-to-arms for … Continue reading
When I was 10, my favourite TV series was ‘Cover Up’. Recently I even found the title sequence on Youtube, with its soundtrack of Bonnie Tyler’s Holding Out for a Hero. Class! (I actually remember buying the 7″ single with … Continue reading
This machine is a Purpose Obfuscation O-meter. (Work out the acronym for yourself). I know you love my drawings. A lot of organisations use these devices. This is how they work: A customer or service user leans towards the ‘In’ … Continue reading
Sometimes when I say this… …people hear this: Not being able to differentiate between targets, measures and priorities is a deadly obstacle to effective performance. Let me explain why… Targets First of all, if you’ve ever met me, heard me … Continue reading