Tag Archives: targets

Avoidable Harm

I recently had a conversation on Twitter about a national campaign called ‘Sign up to Safety’, which aims to reduce avoidable harm in the NHS. Now, avoidable harm is clearly something worth tackling. The sticking point for me was that … Continue reading

Posted in Systems thinking | Tagged , , , , , | 7 Comments

The Real Thing

Have a look at these three handguns… (Glock 17s to be precise): One is real. One fires plastic balls. One fires blanks. Which is which though? Can you tell which is the real one? Even upon handling them in real … Continue reading

Posted in Systems thinking | Tagged , , , , , | 2 Comments

Stick Child’s Kitchen Nightmares

One evening Stick Child was awake a bit later than usual and saw part of a programme about a TV chef who goes into failing restaurants and helps them get back on track. Being as Stick Child is only 9 … Continue reading

Posted in Systems thinking | Tagged , , , , , , , , | Leave a comment

Method in the Madness?

Deming was fond of saying, “By what method?” In other words, if you want to see performance improvements you need to have an actual method for achieving them. This means understanding the system and improving system conditions to help the workers … Continue reading

Posted in Systems thinking | Tagged , , , , , , , | 2 Comments

A Better Way

One day during the school holidays, Stick Child’s daddy took him to an outdoor adventure park, where people climb through the trees using various ropes, nets, rickety bridges, zip wires and other things. Stick Child’s daddy thought he’d be pretty … Continue reading

Posted in Systems thinking | Tagged , , , , , | 2 Comments

Nonsense

If you use this… “Total recorded crime this month (2,325 offences) shows an increase of 64 offences compared to last month (+2.8%), and an increase of 97 offences compared to the same period last year (+4.4%). The year-to-date figure is … Continue reading

Posted in Systems thinking | Tagged , , , , , , | 3 Comments

Three Different Things

I almost called this blog post ‘Spot the Difference 2′ because it follows on from this old post. The reason for revisiting the arguments in that blog is because since the advent of our little friend Stick Child, the need … Continue reading

Posted in Systems thinking | Tagged , , , , | 8 Comments