Tag Archives: process improvement

Stick Child Tries to Buy Milk

Stick Child is a healthy little chappie and he loves a nice cold drink of milk at break time. (Do they still do those 1/3 pint bottles for 8p, with the really thin straws? Just wondered…) Anyway, Stick Child’s usual … Continue reading

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Great Expectations

Recently I had a minor prang in my beloved car. (I won’t go into detail for legal reasons, but I was neither texting, daydreaming about systems, nor changing dodgy 80s CDs in the CD player at the time it happened). … Continue reading

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Please Take A Ticket

Far from the frustrated rantings of my last blog post, my latest musings are more about genuine puzzlement over why some managers seem intent on making extremely straightforward processes unnecessarily complicated. I was at the Outpatient’s department of my local hospital today for … Continue reading

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Check It Out

I never plan to write blog posts – ideas just tend to pop into my head when doing random stuff. Today was one of those days. What follows isn’t particularly exciting, shocking or controversial, and no doubt I will be … Continue reading

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Divide And Don’t Conquer

In my last post (“Pie In The Sky”), I talked a bit about the effect of handovers within systems, and how they almost always result in waste, delays and inefficiencies. This post is going to look at this concept in a bit … Continue reading

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Pie In The Sky

I’m a systems thinker. Usually this is a welcome gift that helps me identify issues that adversely affect performance, and therefore implement simple solutions. Other times it is almost like some sort of weird curse, as I haven’t yet found the ‘off’ … Continue reading

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Watch Your Waste

If your organisation is currently facing the challenge of seeking out efficiency gains, or you have just sat in a meeting wondering “Why am I here?” this blog may be for you. There is often the assumption that all activity … Continue reading

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