Tag Archives: performance

The People vs The System

GRUDGE MATCH!! In the red corner: “Our people are our greatest asset”. “The people ARE the system”. In the blue corner: “94% of performance comes from the system; 6% from the people”. Which is better? There’s only one way to … Continue reading

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The Performance Swear Box

If you’re ever talking about performance and you hear any of these phrases coming out of your mouth… “…compared to this time last year / last month / last week / the average / the target / the other department, team or … Continue reading

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Ant Death Circle

On the train to work this morning, a friend told me about a fascinating phenomenon known as the ‘Ant Death Circle’ (also called the ‘Ant Death Spiral’ or ‘Ant Mill’). What happens is that ants sometimes lose the pheromone track laid down for … Continue reading

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(Not So) Bad Performance Measurement On Tour (#3)

‘Data have no meaning apart from their context’. – Donald Wheeler Cast your mind back to Episode One of this series. No beer, no food, no chillies; just trains. The examples provided in that blog post highlighted the dire (but … Continue reading

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Would You Like Sub-Optimization With That?

Maybe this is ill-timed, not being long after my ‘weight loss’ blog post, but here’s another story from the land of “Is that large?” In my defence, I was on a long journey and was so hungry when I stopped … Continue reading

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Bad Performance Measurement on Tour (#2)

Just one day after Episode One of this tragedy series, one of my faithful readers told me about a target so ridiculous that it would be laughable if it wasn’t so serious. During a hospital training session, those attending were … Continue reading

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How To Lose Weight With Systems Thinking

One of the key tenets of systems thinking is understanding variation. Deming said: “Life is variation. Variation there will always be, between people, in output, in service, in product”. This applies to weight loss as much as everything else. People … Continue reading

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