Simon Guilfoyle
- @CharityUKNews Facebook? No thanks! I only visit once a blue moon, if that. Twitter all the way for me..! 14 hours ago
- @JohnTarbet71 Evening John! 14 hours ago
- #intelligentpolicing quote (p328) "Never use binary comparisons. Why? Because they're rubbish" inspguilfoyle.wordpress.com/book-intellige… http://t.co/dj7Oqlat8E 15 hours ago
- @NorisMcSquirter I only told one or two people. Oh that reminds me...time for another quote.. 15 hours ago
- @PowerJen500 @Julesisback07 @barrackslass Thanks for that! 21 hours ago
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Recent Posts
- Dial ‘F’ For Failure
- My Name is Bill King
- Finding the Source
- Panic!
- Ministry of Silly Systems
- One Thing Leads To Another
- Play Your Cards Right
- Do Something Different
- This Time Last Year
- Must Try Harder
- A System Fit For Heroes
- Barking Up The Wrong Tree
- Free Beer!
- On Purpose
- The Bells! The Bells!
- Spot The Difference
- Get Back! Stay Back!
- Pull The Other One
- Oh Deer
- Life in the Fast Lane
- Epic Fail
- Great Expectations
- Equally Wrong
- Troubled Thinking
- Poo-Pooing Performance Indicators
- Toilet Humour
- (Not So) Bad Performance Measurement On Tour (#3)
- Would You Like Sub-Optimization With That?
- Bad Performance Measurement on Tour (#2)
- Bad Performance Measurement on Tour (#1)
- How To Lose Weight With Systems Thinking
- Is That Large?
- Would You Sit Next To Me?
- No Cheese, Please!
- Please Take A Ticket
- Water on the Brain
- Check It Out
- Left Hand, Right Hand
- Potted!
- Cream or Ice Cream?
- A Short Pub Tale
- Divide And Don’t Conquer
- Pie In The Sky
- Binary Finary
- Watch Your Waste
- The Perfect Target
- “What’s Your Favourite Cheese?”
- Choose Your Own Adventure
- Stay Calm And Don’t Knee-Jerk.
- Why We Must Learn To Say ‘No’.
Blog Stats
- 57,441 hits
Tag Archives: nhs
Dial ‘F’ For Failure
The NHS recently launched its non-emergency 111 number. Staffed by ‘a team of fully trained advisers’, the scheme’s aim is to quickly and accurately identify the most appropriate medical response to the caller’s needs. What’s important to note is that … Continue reading
Posted in Systems thinking
Tagged blame, demand, division of labour, management, nhs, risk aversion, systems thinking, variety
5 Comments
One Thing Leads To Another
Being as I know you love my artwork, I thought I’d treat you to this pictorial representation of a particularly nasty little cycle that is behind a lot of serious organisational failures. Look at the sort of stuff that starts … Continue reading
Posted in Systems thinking
Tagged blame, command and control, cover your back, criticism, management, nhs, performance management, short blog post, systems thinking, targets
11 Comments
Barking Up The Wrong Tree
“The system must be held to account!” How often do you hear that in the wake of the latest scandal? Not that often. Usually, it’s “People must be held to account! / Who is responsible? / This must never happen … Continue reading
Pull The Other One
After a couple of forays into the worlds of wildlife and motorway driving, I return briefly to the subject of food and drink, largely because once you have been afflicted with seeing everyday situations from a systems perspective, the pub … Continue reading
Posted in Systems thinking
Tagged demand, efficiency gains, flow, nhs, police, pull, purpose, systems, systems thinking, variety
12 Comments
Bad Performance Measurement on Tour (#2)
Just one day after Episode One of this tragedy series, one of my faithful readers told me about a target so ridiculous that it would be laughable if it wasn’t so serious. During a hospital training session, those attending were … Continue reading
Posted in Systems thinking
Tagged deming, nhs, performance, performance management, police, systems, systems thinking, targets, variation
7 Comments
Please Take A Ticket
Far from the frustrated rantings of my last blog post, my latest musings are more about genuine puzzlement over why some managers seem intent on making extremely straightforward processes unnecessarily complicated. I was at the Outpatient’s department of my local hospital today for … Continue reading
Posted in Systems thinking
Tagged flow, nhs, process improvement, queuing, standardization, systems thinking, variety, waste
12 Comments
