Tag Archives: flow

Stick Child Tries to Buy Milk

Stick Child is a healthy little chappie and he loves a nice cold drink of milk at break time. (Do they still do those 1/3 pint bottles for 8p, with the really thin straws? Just wondered…) Anyway, Stick Child’s usual … Continue reading

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My Trip to America – A Systems Thinker’s Diary

I’ve just got back from America, and because I don’t have the ability to switch off the systems thinking part of my brain, I kept noticing ‘systemsy’ stuff whilst I was there, so I thought I’d share a few observations … Continue reading

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Silos

These imposing monolithic structures, silhouetted against the moody twilight sky, are silos. Actual silos. Not theoretical silos in a book about organisational structures or systems design, but vast, towering, dirty, functional, tangible silos, silently displacing thousands upon thousands of cubic metres of … Continue reading

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“It’s Complicated…”

I was going to write this blog post a few days ago…then I wasn’t…then I was…then I wasn’t. Then, after the agency featured in the diagram tipped me over the edge today, I did. So here it is… (Please note: … Continue reading

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Ministry of Silly Systems

Recently, I had cause to write to a Government department to ask a question. I knew my query was in good hands as soon as I received an automated reply advising me of their service level agreement for replying to … Continue reading

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Get Back! Stay Back!

This post is little more than the illegitimate mutant offspring of two of my other posts – Great Expectations and Epic Fail. Nevertheless, I find it cathartic to grumble about the systems-orientated screw-ups that continually aggravate me. Today’s musings surround … Continue reading

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Pull The Other One

After a couple of forays into the worlds of wildlife and motorway driving, I return briefly to the subject of food and drink, largely because once you have been afflicted with seeing everyday situations from a systems perspective, the pub … Continue reading

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Life in the Fast Lane

According to St Etienne, life is ‘like a motorway’. I’m not too sure about that, but I do know that a motorway is definitely like a system… (*ignores groans from readership*) During my travels on some of the nation’s motorways … Continue reading

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Epic Fail

Yesterday, I saw this headline in a newspaper: “£136million spent by customers waiting to get through to HM Revenue and Customs”. The article bemoaned the amount of time that HMRC customers were left on hold (if they got through at … Continue reading

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Great Expectations

Recently I had a minor prang in my beloved car. (I won’t go into detail for legal reasons, but I was neither texting, daydreaming about systems, nor changing dodgy 80s CDs in the CD player at the time it happened). … Continue reading

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