Simon Guilfoyle
- @haselour Worth every penny, so I've heard ;-) 1 hour ago
- RT @haselour: Bedtime reading just arrived @SimonJGuilfoyle hoping for a return on my £20 investment lol http://t.co/9M5fgE1rHa 1 hour ago
- Just finished a good #systems session for the @CollegeofPolice with colleagues from WMP, West Mercia, West Yorkshire & Humberside police. 4 hours ago
- @craigofmilton @chrismtruscott Ha! Cheers. Hope you enjoy it. Gin probably does help actually... 4 hours ago
- @masterhawkins No comment 4 hours ago
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Recent Posts
- Dial ‘F’ For Failure
- My Name is Bill King
- Finding the Source
- Panic!
- Ministry of Silly Systems
- One Thing Leads To Another
- Play Your Cards Right
- Do Something Different
- This Time Last Year
- Must Try Harder
- A System Fit For Heroes
- Barking Up The Wrong Tree
- Free Beer!
- On Purpose
- The Bells! The Bells!
- Spot The Difference
- Get Back! Stay Back!
- Pull The Other One
- Oh Deer
- Life in the Fast Lane
- Epic Fail
- Great Expectations
- Equally Wrong
- Troubled Thinking
- Poo-Pooing Performance Indicators
- Toilet Humour
- (Not So) Bad Performance Measurement On Tour (#3)
- Would You Like Sub-Optimization With That?
- Bad Performance Measurement on Tour (#2)
- Bad Performance Measurement on Tour (#1)
- How To Lose Weight With Systems Thinking
- Is That Large?
- Would You Sit Next To Me?
- No Cheese, Please!
- Please Take A Ticket
- Water on the Brain
- Check It Out
- Left Hand, Right Hand
- Potted!
- Cream or Ice Cream?
- A Short Pub Tale
- Divide And Don’t Conquer
- Pie In The Sky
- Binary Finary
- Watch Your Waste
- The Perfect Target
- “What’s Your Favourite Cheese?”
- Choose Your Own Adventure
- Stay Calm And Don’t Knee-Jerk.
- Why We Must Learn To Say ‘No’.
Blog Stats
- 57,509 hits
Tag Archives: demand
Dial ‘F’ For Failure
The NHS recently launched its non-emergency 111 number. Staffed by ‘a team of fully trained advisers’, the scheme’s aim is to quickly and accurately identify the most appropriate medical response to the caller’s needs. What’s important to note is that … Continue reading
Posted in Systems thinking
Tagged blame, demand, division of labour, management, nhs, risk aversion, systems thinking, variety
5 Comments
Ministry of Silly Systems
Recently, I had cause to write to a Government department to ask a question. I knew my query was in good hands as soon as I received an automated reply advising me of their service level agreement for replying to … Continue reading
Posted in Systems thinking
Tagged demand, flow, purpose, systems thinking, targets, variety, waste
8 Comments
Pull The Other One
After a couple of forays into the worlds of wildlife and motorway driving, I return briefly to the subject of food and drink, largely because once you have been afflicted with seeing everyday situations from a systems perspective, the pub … Continue reading
Posted in Systems thinking
Tagged demand, efficiency gains, flow, nhs, police, pull, purpose, systems, systems thinking, variety
12 Comments
Epic Fail
Yesterday, I saw this headline in a newspaper: “£136million spent by customers waiting to get through to HM Revenue and Customs”. The article bemoaned the amount of time that HMRC customers were left on hold (if they got through at … Continue reading
Posted in Systems thinking
Tagged assumptions, demand, deming, division of labour, failure demand, flow, management, systems, systems thinking, tax, variation, waste
5 Comments
Great Expectations
Recently I had a minor prang in my beloved car. (I won’t go into detail for legal reasons, but I was neither texting, daydreaming about systems, nor changing dodgy 80s CDs in the CD player at the time it happened). … Continue reading
Posted in Systems thinking
Tagged demand, division of labour, flow, handovers, management, process improvement, systems thinking, variety, waste
9 Comments
No Cheese, Please!
Someone recently asked me, “Why don’t you write blog posts about positive things?” I was surprised at first (and probably a bit defensive) as I think my posts are positive – after all, I don’t just go about kidney-punching management … Continue reading
Posted in Systems thinking
Tagged decision making, demand, division of labour, management, organisational culture, purpose, systems thinking, teamwork, variation, waste
6 Comments
Water on the Brain
Here is a picture of a human brain. In fact it’s mine. I’ve been desperate to find an excuse to put it in a blog post ever since I obtained it and put pretty colours all over it. (Turner prize, … Continue reading
Posted in Systems thinking
Tagged automation, demand, flow, front end, systems, systems thinking, variety, waste
2 Comments
