Being as I know you love my artwork, I thought I’d treat you to this pictorial representation of a particularly nasty little cycle that is behind a lot of serious organisational failures.
Look at the sort of stuff that starts it off.
Look at the totally predictable consequences.
Look at how typical reactions are guaranteed to perpetuate the cycle.
You choose a serious organisational failure and see how the diagram relates to it.
Tackling the real deep-seated issues requires a different type of management thinking. It also requires a will to address the underlying system conditions that exacerbate human error to such a degree that serious organisational failures ensue. ‘More of the same’ is not the solution. Tackle the cause, not the symptoms!
Come on someone – break the cycle!
Short post, this time. It’s all about the prize-winning pen strokes.
For more on error causation theory read this.
For the Pet Shop Boys track whose title I borrowed for this blog post, click here.